Process automation suite · 2025

Stop re-entering the same data across systems

ShippedIndependent engineer

Leads and invoices were entered into the CRM, then re-entered in email, then re-entered in accounting. No single system held the record; it only came together in one person's workflow.

The constraint

The client's CRM, mail, and ledger already existed. The work was to connect them, not to replace them with a fourth platform. A failed run has to be visible. A silent skip is worse than a loud error.

Built with

  • n8n
  • REST APIs
  • Webhooks

How it works

CRM, email, and accounting stay where they are. n8n is the bus. Each workflow has a happy path and an error path into a log.

  1. CRM
  2. n8n
  3. Email
  1. Accounting
  2. Error path
  3. Run log
CRM, email, and accounting stay where they are. n8n is the bus. Each workflow has a happy path and an error path into a log.

The calls that shaped it

Each decision with the pressure that forced it and the price it keeps costing.

  1. n8n as the bus

    Fifteen workflows, not a custom daemon, because the operators already needed a canvas they could pause. The value is the paths and the error handling, not the brand of the runtime.

  2. Webhooks and REST as they actually are

    Each system kept its own API. The suite does not invent a universal schema. It maps the fields that move and leaves the rest alone.

  3. Error path on every flow

    A dead credential or a 422 does not strand the record. It lands in a log with enough context to retry.

  4. No hero dashboard

    The client did not need a new UI. They needed a lead that still arrived in the ledger when nobody had the tab open.

This engagement is not a visible product. Its value shows at the end of a run: the record is in the ledger, and if a step failed it is logged with enough context to retry. No tab needs to be open.

Where it stands

Shipped. Leads and invoices now flow between CRM, email, and accounting automatically, removing the manual re-entry.

What was handed over

  1. Workflow exports
  2. Credential map (names and locations, not the secrets)
  3. What each flow does, and which one to pause first
  4. Where the error log lives and how to retry a dead item
Next project E-commerce data pipeline Reliable daily competitor pricing, without manual copying